Back office is the support office of every organization. Back office provides support to the management of the organization in performing their key responsibilities. In this job you will be providing documentation and technical support that simplify the work of those employees handling the front office. Every organization is required to coordinate with their customers and associates in order to transact business. The employees who communicate with outsiders via personal meetings, telephone, or email; handle the reception in the office premise; carry out business development activities; etc., all constitute as the front office management of the organization. They are representatives of the organization. The work of the front office employees is supported by the back office employees. They do not face the customers and clients directly but handle functions as required by the front office
-Duties
Working in the Back Office, your duties will include: Assisting and supporting administrative staff in their day to day operations. Assisting and coordinating with sales and marketing teams. Conducting marketing research, documenting and reporting to the marketing department. Supporting sales staff in handling and documenting customer accounts. Performing competitor product analysis and preparing reports. Preparing and reconciling customer balances. Correcting discrepancies in customer account balances. Assisting inventory controlling staff in maintaining inventory records. Assisting front office staff in maintaining the office premises clean and neat. Assisting front office in preparing, scheduling and organizing meetings, events and appointments.
-Area Description
Alicante is a port city on Spain’s southeastern Costa Blanca, and the capital of the Alicante province. Its old town, Barrio de la Santa Cruz, has narrow streets, colored houses and a nightlife scene. Of all Spain's mainland provincial capitals, Alicante is the most influenced by tourism, thanks to the nearby airport and resorts. Nevertheless, it is a dynamic, attractive Spanish city with a castle, old quarter and long waterfront.
-Requirements
Everybody is eligible in working in hotels, but the program is highly beneficial for those studying a degree related to tourism and hospitality. Previous work experience in the same field is considered an advantage.
-Curriculum Activities
You can spend your spare time as you like. Alicante is full of things to do and see. The eating scene is exciting and the nightlife is absolutely legendary, whether you're chugging pints with the stag parties at 7pm or twirling on the dance floor with the locals seven hours later. On a weekend night it's impossibly busy and buzzy year-round. Most interesting places to visit in Alicante are: Museo de Arte Contemporáneo de Alicante, Museo ArqueolĂłgico de Alicante, Castillo de Santa Bárbara, Museu de Fogueres, Museo Volvo Ocean Race, BasĂlica de Santa MarĂa and Mercado Central.
-Work Day
You will be working 8 hours per day with a break for your meal. There are different shifts at the hotel so you may be working in the morning, evening or night shift. You might have a straight shift (work 8 hours in a row) or a split-shift (work 4 hours first and after a break work another 4 hours).
-Who Can Apply
Students ath want to join our International practice program.This will give you a life changing experience. You will get international working experience which always will be valuable for future employment. You will earn money, meet new people, learn about new cultures, improve language skills, develop communication skills, improve your personality and make unforgettable memories.
